Asia Society Policy Institute

The World Bank AM is an independent complaint mechanism that promotes accountability and ensures that the voices of people who may be adversely affected by Bank-financed projects are heard. It includes the Bank's compliance review office, called the Inspection Panel, and a new dispute resolution office, called the Dispute Resolution Service (DRS).

Adapted from World Bank, “About the Inspection Panel,” accessed in 2022, View the Website; World Bank, “How to File a Complaint,” accessed in 2022, View the Website.