Services Shift: The Next Wave of Globalization
Evening presentation by Dean Robert Kennedy, Dean, Ivey Business School
Drinks reception at 6.30 pm
Presentation at 7.00 pm
Close at 8.00 pm
Offshoring has already transformed the manufacturing sector, and the offshoring of services is expected to lead to far bigger changes. More than moving call centers and basic business processes to another part of the world, the globalization of services is a fundamental reorganization of work, giving companies access to the best combination of talent, resources, and local markets. What are the key drivers behind this new trend? How does it affects countries, industries, firms, and people? How can companies feel at home on this enormously fertile ground of opportunity? What must happen for China to fully capitalize on the services shift? How can an offshoring nation embrace an offshoring strategy to capture new markets and spur innovation?
Dean Robert Kennedy is the ninth Dean of the Ivey Business School and holds the Lawrence G. Tapp Chair in Leadership. He comes to Ivey from the University of Michigan's Ross School of Business, where for the past 10 years he has led the William Davidson Institute, a non-profit research and educational institute that focuses on business and policy issues in emerging market economies. During the same time, Dean Kennedy served as the Director of the Ross School Global Initiative and as the Tom Lantos Professor of Business Administration at Ross, teaching corporate strategy and international business courses in the MBA, EMBA, and Executive Education programs. A well-known scholar, speaker, and educator, Dean Kennedy's research focuses on the opportunities and challenges facing businesses in developing countries. He is a graduate of MIT, Stanford, and Harvard, and taught at Harvard Business School for 10 years prior to joining the Ross School of Business.