Meet the Speakers: Sue Ann Hong, Property & Casualty Claims Manager, State Farm
2010 Diversity Leadership Forum Workshop: From Social Club to Resource Group: Engaging Your Asian Network
Subject Matter Expert: Sue Ann Hong, Property & Casualty Claims Manager, State Farm
Sue Ann Hong, Property & Casualty Claims Manager in the Ballston Spa Operations Center, is responsible for Auto Claim Central and Centralized Total Loss Units for New York, New England and New Jersey.
Ms. Hong began her State Farm career in 1989 as a data processing trainee in the former Michigan Region. By 1995, she had progressed to data processing manager and later directed that region’s Technology Task Force. She went on to be an Auto claim representative in what is now the Great Lakes Zone, moving quickly to Auto Claim Central team manager and then section manager. Ms. Hong served as Great Lakes’ director of Diversity and Inclusion between April 2003 and October 2004 before becoming Director of Project Prioritization in the Business & Technology Integration Office, until January 2006 when she joined the Northeast Zone.
Ms. Hong is a board member of the Organization of Chinese Americans, a fellow of the Asian Pacific American Women’s Leadership Institute, and active in Easter Seals.